Need to return or exchange something you just received? No problem! Please return your item in its original condition within 30 days of your original purchase date for a full refund (minus shipping costs - shipping costs cannot be refunded). Items must be returned in its original condition (unworn, unwashed, unaltered) with original tags attached. We reserve the right to refuse any returns after the 30 day purchase date or if the item(s) do not meet the condition above. Refunds are issues back to the original form or payment or as store credit. Any "Yard Sale" or "Final Sale" items are non-refundable.
START YOUR RETURN:
To start a return, please fill out our RETURN FORM.
- Please note that items that utilized free shipping will be subjected to a reduction in refund or store credit in the amount of $8.50 ground or $40
SEND US YOUR RETURN:
Pinup Girl Clothing c/o RETURNS
1411 Railroad Street
Glendale, California 91204
- Please ship with tracking; we are not responsible for packages lost by shipping carriers
- Customer is responsible for return shipping fees.
- We do not honor price adjustments.
We charge a 5% restocking fee
(deducted from your refund) per item(s) returned. Restocking fee can be waived if item(s) returned will be refunded via Store Credit instead of original form of payment.
The customer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
If you would like to exchange an item, please place a new order online - to ensure the item you want is in stock and complete the RETURN FORM
from your original order. Your new order will be processed in 1-2 business days and shipped out to you, and your refund will be processed as soon as we receive and examine the returned item(s).
FINAL SALE ITEMS:
Any items marked as FINAL SALE or as YARD SALE (Yard Sale from boutique or pop up shops, or Mystery Boxes) are all Final Sale and may not be returned or exchanged.
TERMS & CONDITIONS:
By purchasing from www.pinupgirlclothing.com, you accept all terms and conditions of the above.
Returns & Exchanges will be processed within 14 business days after receipt of package. Depending on form of payment, it may take a few days to show the refund on your statement.
In the event you received a defective or damaged item(s), please contact us through our email at: firstname.lastname@example.org so we may start the replacement process.
We inspect all merchandise returned to us and reserve the right to deny or refuse a refund based on the condition of the item(s).
For any other issues with your order, please review our FAQ
or by contacting us through email or at 818-630-9808
between M-F 10am-4pm PST